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Client Satisfaction/Relations
Characteristics of Successful Law Firms, by Ezra Tom Clark Jr., The Docket, November 2006
Client Service: Effective and Ethical (CLE of Colorado Homestudy)
How to Keep a Good Client (from Hanging Your Shingle 2001)
Client Satisfaction: The Care and Feeding of Clients, by Reba J. Nance, December 7, 1999
How to Keep Our Clients Happy (At Least Most of the Time), The Colorado Lawyer, April 2003
How to Develop a Client Survey, The Colorado Lawyer, January 1993, p. 49
Client Surveys, by Diane Hartman, The Colorado Lawyer, March 1997
Sample Client Survey
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